najibet Privacy Policy

For the purposes of this Privacy Policy, the data controller responsible for your personal information is najibet, operating the website at najibet.net ("the Platform"). The Platform is operated for the benefit of players located in Bangladesh and other permitted jurisdictions.

1.1 How to Contact Us

All privacy-related queries, data subject access requests, erasure requests, and complaints should be directed to the najibet Data Privacy team. The primary contact channel for privacy matters is:

• Email: [email protected] (include "Privacy Request" in the subject line)
• Live Chat: Available 24/7 via the Platform — ask to be connected to the Data Privacy team
• Response time: We aim to acknowledge all privacy requests within 5 business days and resolve them within 30 calendar days

najibet takes privacy obligations seriously. If you are not satisfied with our response to a privacy complaint, you are entitled to escalate the matter to the relevant data protection authority in your jurisdiction.

najibet collects personal data through three primary channels: information you provide directly, information generated automatically through your use of the Platform, and information received from third-party service providers. The following table summarises each category.

2.1 Data You Are Not Required to Provide

najibet does not require players to provide sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data. If you voluntarily disclose such information in support communications, najibet will treat it with the highest degree of confidentiality and will not use it for any purpose beyond resolving your immediate support query.

2.2 Data About Minors

The najibet Platform is strictly for persons aged 18 and over. najibet does not knowingly collect personal data from anyone under the age of 18. If we become aware that personal data belonging to a person under 18 has been collected, we will delete it immediately and close the associated account. If you have reason to believe that a minor has registered on najibet, please contact us at [email protected] without delay.

najibet processes your personal data only where a lawful basis exists for doing so. The following legal bases apply to najibet's data processing activities:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to create and manage your najibet account, process deposits and withdrawals, and perform the betting and casino services you have requested.
• Legal Obligation: najibet is required by law and platform operating standards to conduct Know Your Customer (KYC) checks, maintain anti-money laundering records, and retain financial transaction data for specified minimum periods.
• Legitimate Interests: najibet processes technical and usage data to detect and prevent fraud, maintain platform security, improve service performance, and ensure the integrity of sports betting markets. These interests do not override your fundamental privacy rights.
• Consent: Where najibet sends you promotional communications by email or SMS, we do so only where you have given explicit consent at registration or subsequently opted in. You may withdraw this consent at any time via your account settings or by emailing [email protected].

najibet uses the personal data it collects exclusively for the following purposes. We do not use personal data for automated decision-making that produces significant legal effects on players without human oversight.

4.1 Account Management

Your identity and contact data are used to create, maintain, and secure your najibet account. This includes processing your login, managing your profile settings, resetting your password, and communicating important account updates to you.

4.2 Payment Processing

Your financial data is used to process deposits from and withdrawals to your designated payment methods — including bKash, Nagad, Rocket, Upay, and bank accounts at institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, and Sonali Bank. Transaction records are retained for the minimum period required by our financial compliance obligations.

4.3 Identity Verification and Fraud Prevention

najibet uses your identity and verification data to conduct KYC checks, verify your age and identity, detect and prevent fraudulent activity, and comply with anti-money laundering requirements. This processing is essential to maintaining a safe and fair platform for all Bangladesh players.

4.4 Platform Personalisation

Your usage data (betting history, games played, markets browsed) is used to present you with relevant content such as recommended cricket matches, slots you may enjoy, or live casino tables suited to your preferred stake levels. This personalisation is based on your own historical activity on the Platform and does not involve profiling based on third-party data sources.

4.5 Customer Support

Communication data (live chat transcripts, email correspondence) is retained to enable najibet's support team to assist you effectively, maintain a record of resolved disputes, and ensure consistent service quality. Support records are reviewed periodically to improve the customer experience.

4.6 Responsible Gaming Monitoring

najibet analyses usage data to identify patterns that may indicate problem gambling behaviour, such as significant increases in deposit frequency, session duration, or stake amounts. Where such patterns are detected, najibet may reach out proactively with responsible gaming information or activate protective tools on your account. This processing is in your interest and forms part of najibet's duty of care as a responsible platform operator.

4.7 Marketing Communications

Where you have provided consent, najibet may send promotional emails or SMS notifications about bonuses, new games, sports betting opportunities, and seasonal promotions relevant to Bangladesh players — for example, special offers during BPL cricket season, Eid, or Pohela Boishakh. You may opt out of all marketing communications at any time without affecting your ability to use the Platform.

najibet shares personal data only to the extent necessary to operate the Platform, comply with legal obligations, and protect the interests of our players. We never sell personal data. The categories of recipients with whom najibet may share data are set out below.

5.1 Payment Service Providers

To process your deposits and withdrawals, najibet shares relevant financial data with payment processors including bKash, Nagad, Rocket, and Upay, as well as banking partners. These providers act as independent data controllers for their own payment processing activities and are governed by their own privacy policies and applicable financial regulations.

5.2 Game and Technology Providers

najibet's Platform integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical data (such as your session token and game play records) necessary to deliver their services. They are contractually prohibited from using this data for any purpose other than delivering the game services you have accessed.

5.3 Identity Verification Services

najibet may use third-party identity verification services to assist with KYC checks. These services process your identity documents and return a verification result to najibet. Document images are not retained by najibet beyond the minimum period required for compliance purposes.

5.4 Legal and Regulatory Disclosures

najibet may disclose personal data where required to do so by law, court order, or in response to a valid request from a competent authority. In such cases, najibet will disclose only the minimum data required to satisfy the legal obligation and will, where permitted, notify the affected player of the disclosure.

5.5 Business Transfers

In the event that najibet undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. najibet will notify registered players of any such transfer prior to their data being subject to a different privacy policy.

5.6 No Third-Party Marketing Sharing

najibet does not share, sell, rent, or otherwise disclose your personal data to third-party advertisers, data brokers, or marketing networks under any circumstances.

najibet uses cookies and similar tracking technologies on najibet.net to ensure the Platform functions correctly and to understand how players interact with it. The following categories of cookies are used:

6.1 Strictly Necessary Cookies

These cookies are essential for the Platform to operate. They enable core functions such as maintaining your login session, remembering your account preferences, and ensuring secure navigation between pages. Strictly necessary cookies cannot be disabled without breaking Platform functionality.

6.2 Functional Cookies

Functional cookies remember choices you make — such as your preferred language, last-visited sports market, or selected deposit method — so that you do not need to re-enter these preferences on every visit. These cookies improve your experience but are not essential to Platform operation.

6.3 Analytics Cookies

najibet uses privacy-respecting analytics tools to collect aggregate, anonymised data about how players navigate the Platform — for example, which pages are most visited, where players exit the site, and how long sessions last. This data is used solely to improve Platform performance and user experience. No individual player is identified in analytics reports.

6.4 Cookies najibet Does Not Use

najibet does not use third-party advertising cookies, cross-site tracking pixels, behavioural advertising networks, or social media tracking technologies. You will not be tracked across other websites as a result of visiting najibet.net.

6.5 Managing Cookies

You can manage and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or clear existing cookies. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform. For detailed instructions on managing cookies in your specific browser, consult your browser's help documentation.

najibet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or to comply with applicable legal, regulatory, or accounting obligations. The following general retention periods apply:

• Account data (identity, contact): Retained for the duration of your account and for a minimum of 5 years after account closure, in accordance with financial record-keeping standards.
• Financial transaction data: Retained for a minimum of 5 years from the date of the transaction, as required by standard anti-money laundering frameworks.
• KYC and verification documents: Retained for a minimum of 5 years after account closure. After this period, documents are securely deleted unless a specific legal hold is in place.
• Customer support correspondence: Retained for 2 years from the date of the last interaction, then deleted unless retention is required for an ongoing dispute or investigation.
• Technical and usage logs: Retained for up to 12 months in identifiable form, after which data is anonymised or deleted.
• Marketing consent records: Retained for the duration of your consent and for 1 year after you withdraw consent, to demonstrate compliance.

At the end of each applicable retention period, personal data is securely deleted or irreversibly anonymised. najibet conducts periodic data audits to ensure that retained data does not exceed the minimum necessary for its stated purpose.

As a najibet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request — [Right Type]".

8.1 Right of Access

You have the right to request a copy of all personal data najibet holds about you. We will provide this information in a structured, commonly used, and machine-readable format (such as a PDF or CSV file) within 30 days of receiving a valid request, free of charge for the first request in any 12-month period.

8.2 Right to Rectification

If any personal data najibet holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many details directly through your account profile. For information that cannot be self-updated (such as your date of birth or NID number), contact our support team with supporting documentation.

8.3 Right to Erasure

You have the right to request deletion of your personal data where: the data is no longer necessary for the purpose it was collected; you have withdrawn consent and no other legal basis applies; or the data has been processed unlawfully. Erasure requests will be fulfilled within 60 days, subject to any mandatory retention obligations that prevent immediate deletion.

8.4 Right to Restriction

You may request that najibet restricts processing of your data — meaning we retain it but do not actively use it — while a dispute about its accuracy or the lawfulness of its processing is being resolved.

8.5 Right to Data Portability

Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a portable format and to have it transmitted directly to another data controller where technically feasible.

8.6 Right to Object

You have the right to object at any time to processing of your personal data for direct marketing purposes. Upon receipt of an objection, najibet will cease marketing processing immediately. You may also object to processing based on legitimate interests; najibet will consider your objection and cease processing unless compelling legitimate grounds override your interests.

8.7 Exercising Your Rights

All requests will be handled by najibet's Data Privacy team. We will verify your identity before processing any request to protect against unauthorised access to your data. There is no charge for submitting a privacy rights request. najibet will not discriminate against you for exercising your privacy rights — your account access and service quality will not be affected.

najibet employs a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser and najibet.net is encrypted using industry-standard SSL/TLS protocols, preventing interception in transit.
• Encrypted Data Storage: Personal data and financial records are stored in encrypted databases hosted on secure infrastructure with restricted access.
• Access Controls: Access to personal data within najibet is restricted on a need-to-know basis. Staff who handle player data undergo privacy training and are bound by confidentiality obligations.
• Two-Factor Authentication: Player accounts support two-factor authentication (2FA) as an additional layer of protection beyond username and password.
• Regular Security Audits: najibet's infrastructure undergoes periodic security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: In the event of a data breach that poses a risk to your rights and freedoms, najibet will notify affected players without undue delay and take immediate steps to contain the breach and prevent recurrence.

While najibet takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying najibet immediately if you suspect unauthorised access to your account.

10.1 Updates to This Policy

najibet reviews this Privacy Policy regularly to ensure it remains accurate and reflects current data practices. When material changes are made, registered players will be notified by email to the address on file and by a prominent notice on the Platform, at least 7 days before the updated Policy takes effect. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the najibet Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with an updated Policy, you should cease using the Platform and may request account closure as described in the najibet Terms & Conditions.

10.2 Links to Other Pages

This Privacy Policy applies only to najibet.net. najibet is not responsible for the privacy practices of third-party payment providers or game studios whose services are integrated into the Platform. We recommend reviewing the privacy policy of any third-party service provider you interact with through najibet.

10.3 Contact the Data Privacy Team

For all privacy-related matters — including access requests, erasure requests, marketing opt-outs, questions about this Policy, or concerns about how your data has been handled — please contact us:

• Email: [email protected] (subject: "Privacy Request")
• Live Chat: Available 24 hours a day, 7 days a week via najibet.net
• WhatsApp: 09:00–24:00 Bangladesh Standard Time (UTC+6)
• Response commitment: Acknowledgement within 5 business days; resolution within 30 calendar days